FAQs

Development Plan FAQs

Q. What exactly is WL Propel, and how can it benefit my agency?

WL Propel is your elite squad of WordPress and Shopify experts, empowering your agency to streamline operations, increase profits, and elevate client satisfaction. We handle everything from site development to optimization, freeing you to focus on growth.

Q. What services does WL Propel offer for WordPress and Shopify?

Our services cover the spectrum: new site development, redesigns, landing pages, theme and plugin customization, maintenance, e-commerce solutions, and advanced features and integrations.

Q. How does WL Propel ensure top-notch quality in its work?

With seasoned professionals and industry best practices, we deliver tailor-made solutions that meet your agency’s exact needs and exceed expectations.

Q. How does WL Propel manage project communication and collaboration?

We utilize cutting-edge project management tools and maintain transparent channels, ensuring seamless communication and real-time progress tracking.

Q. Can WL Propel accommodate unique project requirements?

Absolutely. We understand every project is unique, and we’re equipped to handle custom requests to meet your clients’ specific needs.

Q. What’s the process for initiating a project with WL Propel?

It’s simple: Sign up, choose your plan, submit tasks, and our experts will deliver high-quality results within the estimated time frame.

Q. How does billing work with WL Propel?

We offer transparent monthly billing, ensuring no surprises with hidden fees.

Q. What if I’m not satisfied with WL Propel’s service?

We offer a 14-day risk-free period, and if you’re not satisfied, we’ll refund your investment – no questions asked.

Q. Can I adjust my plan with WL Propel as needed?

Yes, our flexible plans allow for upgrades or downgrades as your agency’s needs evolve.

Q. What additional resources or support does WL Propel offer beyond its core services?

In addition to our core services, WL Propel provides specialized add-ons tailored to further enhance your agency’s capabilities. These include options such as our Support Add-on for comprehensive maintenance services, Growth Add-on for advanced SEO strategies, and Optimize Add-on for maximum website speed optimization. Each add-on offers unique benefits to meet your specific needs, ensuring your agency remains at the forefront of WordPress and Shopify excellence.

Q. What makes WL Propel stand out from other service providers?

Unlimited tasks, transparent pricing, and a dedicated team committed to client satisfaction set us apart.

Q. Are there discounts available for long-term partnerships or multiple projects?

Yes, we offer exclusive discounts for long-term commitments, supporting your agency’s growth journey.

Q. How does WL Propel ensure confidentiality and security?

Your information is safe with us. We use secure tools like NordPass and adhere to strict security protocols.

Q. What industries or niches does WL Propel specialize in?

We’ve worked across diverse industries, providing tailored solutions to meet specific needs – from e-commerce to marketing and beyond.

Q. How can I get started with WL Propel?

Reach out via our contact form or schedule a consultation to kickstart your journey with WL Propel today.

Care Site Add-on FAQs

Q. Do you offer 24/7 technical support?

Technical support hours are from 06:00 AM to 03:00 PM Eastern Time, Monday to Friday.

Q. What details are required to set up support on my website?

Admin credentials and file access shared securely over a tool like NordPass.

Q. Do you use the staging site to make the updates?

Routine updates are done on the live site, major updates on staging first.

Q. Is Multisite supported?

Multisite and Multi-network are not supported on the Support add-on.

Q. What happens in the event of a site hack?

Continuous monitoring with immediate response and mitigation during business hours.

Growth Site Addon FAQs

Q. In growth care, what services will I receive?

Services include Sitemap.xml, Keyword Research, Title and Meta Description optimization, Competitor Analysis, Google Search Console Errors Fixes, Google Analytics Setup, and Monthly SEO Whitelabel Reports.

Q. What can be done each month?

Initial setup and configurations, followed by ongoing SEO tasks, depending on the site’s size.

Q. Is there anything I need to share to get started?

Site Admin and FTP access, Google Analytics, Search Console, and Tag Manager access.

Q. What’s included in the Monthly White Label SEO Report?

White-label SEO audit report (PDF format) with your agency’s logo and selected keyword ranking sheet.

Q. How can I track my progress?

Workflow includes SEO audit report, keywords search, sitemap.xml changes, robots.txt optimization, pingbacks and trackbacks, Google analytics, and GTM setup in the first two weeks. The remaining items are addressed in the months to come.

Optimize Site Addon FAQs

Q. Do you guarantee that my website’s speed score will reach 90+?

While aiming for a 90+ speed score, factors like hosting, theme, and customizations can affect this.

Q. Do you support WooCommerce store optimization?

Yes, WooCommerce store optimization is included.

Q. With additional 2 hours per month, what type of tasks can you help with?

Tasks include copy edits, troubleshooting, bug solving, adding small features, and adding blog posts.

Q. Are there any limitations?

Limitations include theme issues, hosting constraints, page weight, network conditions, and heavy customizations.

Q. How many hours do you spend each month on my website?

Up to 8 hours per month are spent on site speed optimization.

Q. Is this a monthly service?

Yes, it is a monthly service.

These FAQs provide detailed insights into the specific services, processes, and client engagement methods for each of WL Propel's add-on plans.